Customer Service:
Roach Family Brands

Sunfire Energy Solutions ROCS

Payment Options

We have two great plans to let you decide how you want to pay your bills.

Smart Pay Budget Plan

This convenient plan gives you the option of lowering your monthly heating expenses by spreading your payments over 11 months. Nobody wants the surprise of a huge heating bill in the middle of winter. When you sign up for Smart Pay, you’ll pay the same amount every month making your heating bill more manageable.

Plan details:

  • Must be an automatic delivery customer
  • Account must have a $0 balance
  • Account must remain in good standing-one missed payment will result in removal from this plan
  • Monthly coupon with envelope will be provided for payments
  • Requires credit pre-approval
  • You’ll pay no finance charges with this plan
  • Smart Pay season ends on May 31st

Pre-Payment Plan

With our Pre-payment plan, you can pre-purchase your fuel or propane at a set price, allowing you to predict exactly what you’ll pay per gallon.

Plan details:

  • Pre-purchased gallons are locked and delivered at the pre-purchased price until pre-purchased gallons are exhausted or until May 31st.
  • Must be an automatic delivery customer for the entire length of the heating season
  • 500 gallon minimum purchase
  • Account must have a $0 balance
  • No other discounts apply
  • Delivery of product at pre-purchased price expires on May 31st. Dollar amount representing any undelivered pre-purchased fuel as of this date will be applied to the account, or refunded, as requested.

Cash on Delivery

If we are unable to approve your credit, cash on delivery is another option we offer our customers. We require full payment at the time the delivery is scheduled.

For more information about any of these programs, please call 304.263.3329 or e-mail

Roach Energy News

Fri, 05/10/2013 - 08:54
Roach Energy partnered with the United Way of the Eastern Panhandle to raise funds for their Warming Hands and Hearts initiative from January until the end of March that coordinates efforts to keep the heat on for the neediest of our community...
Fri, 05/10/2013 - 08:51
FOR IMMEDIATE RELEASE Roach Energy, one of the fastest-growing suppliers of energy products and services in the Eastern Panhandle, monetarily supported Hospice of the Panhandle’s meaningful campaign. MARTINSBURG, WV (PRWEB) February 22, 2013 – Roach...
Sun, 01/06/2013 - 22:18
Each winter, many families struggle to warm their homes when the temperatures drop. Warming Hands and Hearts is a United Way of the Eastern Panhandle initiative that coordinates efforts to keep the heat on for the neediest of our community members....
Tue, 08/14/2012 - 15:26
R.M. Roach employs nearly 200 hard working men and women in the Tri-State area. We recognize that our employees are a huge part of our success.  They are the face of the organization and are willing to do whatever it takes to create a positive...
Thu, 08/02/2012 - 10:00
It all started with the hiring of a truck driver in 1927. The Texas Company had been operating at its location on East John Street in Martinsburg since 1917, and R. Mark “Mickey” Roach was hired ten years later to operate a tank truck as part of the...
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